BACKGROUND

TechDAS is the house brand of Stella Inc. We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.techdas.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. You will be required to read and accept this Privacy Policy when submitting and data or contacting us via email.

 

1. Definitions and Interpretations
In this Policy the following terms shall have the following meanings:
“Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;
“Cookie Law” means the relevant parts of the Privacy and Electronic Communications Regulations.
“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
“We/Us/Our” means Stella Inc., a limited company registered in Japan whose registered address is 51-10 Nakamarucho, Itabashi-ku Tokyo 173-0026 JAPAN.

 

2. Information About Us
This website is owned and operated by Stella Inc., a limited company registered in Japan whose registered address is 51-10 Nakamarucho, Itabashi-ku Tokyo 173-0026 JAPAN.

 

3. What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

 

4. Your Rights
4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
4.1.1 The right to be informed about Our collection and use of personal data;
4.1.2 The right of access to the personal data We hold about you (see section 12);
4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;
4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
4.1.7 The right to object to Us using your personal data for particular purposes; and
4.1.8 Rights with respect to automated decision making and profiling.

 

5. What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies.
5.1 name;
5.2 business/company name;
5.3 contact information such as email addresses and telephone numbers;
5.4 demographic information such as post code.

 

6. How Do We Use Your Data?
6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by submitting your product warranty or requesting information), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:
6.2.1 Providing and managing your Product Registration and Warranty;
6.2.2 Supplying Our products to you (please note that We require your personal data in order to enter into a contract with you);
6.2.3 Personalising and tailoring Our products services for you;
6.2.4 Replying to emails from you;
6.2.5 Custumer feedback surveys;
6.3 With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email with information, news and offers on Our products. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
6.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.
6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
6.5.1 Data such as name, address and telephone details that have been used for us to process your order will be kept for a period of 6 years (to comply with retaining financial records of sales etc.).

 

7. How And Where Do We Store Your Data?
7.1 We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
7.1.1 Some or all of your data may be stored outside of Japan. You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store data outside of Japan, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within Japan and under the European GDPR rules including:
7.1.2 Data is stored on a secure server maintained and operated by X Server Co., Ltd. who are a general type 2 telecommunications carrier.
Registered number E-20-03085. Head Office: Grand Front Osaka Tower A 32F Otofu-cho Kita-ku, Osaka 530-0011.They are an industry leader in providing secure server space.
More information on how they protect our information is available at
https://business.xserver.ne.jp
7.2 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

 

8. Do We Share Your Data?
In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

 

9. How Can You Control Your Data?
When you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details and by managing your Account).

 

10. Your Rights To Withhold Information
You may restrict Our use of Cookies. For more information, see section 12 and Our Cookie Policy.

 

11. How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at e-support@techdas.jp, or using the contact details below in section 13.

 

12. Our Use Of Cookies
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR services. For more details, please refer to Our Cookie Policy.

 

13. Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at e-support@techdas.jp, or by post at 51-10 Nakamarucho, Itabashi-ku Tokyo 173-0026 JAPAN. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 5, above).

 

14. Changes To Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.